We built and run the full lead-to-booking system for Florida's #1 moving company — an AI voice & SMS agent that qualifies every lead in seconds, paired with a Meta ad engine that keeps the pipeline full.
Safebound runs local, long-distance, and cross-country moves out of South Florida with a fleet of 75,000+ completed moves. The volume of leads coming in from ads, referrals, and aggregator sites was outpacing what a human sales team could call and qualify in real time — especially after hours.
Every lead, regardless of source, moves through the same engineered path. No lead sits untouched.
Meta ad, website form, or aggregator site triggers the CRM instantly
Voice agent calls within seconds; SMS follow-up if no answer
Move size, timeline, and intent captured and logged automatically
Hot lead routed to the right rep with instant team notification
We deployed a dedicated AI calling and texting agent inside Safebound's CRM that handles the exact job a live intake rep would — without the gaps in coverage.
New leads are called and texted within seconds of submitting a quote request, before they can shop a competitor.
A separate automation takes over nights and weekends so after-hours leads still get an immediate AI response.
A standalone workflow re-engages older leads that never converted, turning dormant data back into live opportunities.
Once a lead is qualified, the system tags intent, books the appointment, and notifies the right team member automatically.
Central system running every workflow, pipeline, and contact record
Handles first contact, qualification, and appointment booking
Facebook & Instagram lead campaigns feeding the funnel
Real-time sync between ad platforms, calls, and the CRM pipeline
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